Inspection is not a single fixed procedure

The appropriate scope depends on normal use, changes to the appliance or property, and suspected damage. Ask the professional to explain the inspection level, standard being followed, components included and any areas that could not be examined.

Level 1, Level 2 and Level 3

CSIA describes three inspection levels associated with NFPA 211. Level 1 generally covers readily accessible portions when the system and use have not changed. Level 2 is commonly considered after a change, transfer of ownership or suspected event damage and may include video scanning. Level 3 can involve removing components or building materials when a serious hidden hazard requires investigation. Ask the inspector to document why a level is proposed.

Make the report useful

A useful report identifies the appliance and flue, describes what was accessed, distinguishes observations from recommendations, and records photos or limitations where available. Request the findings in writing before agreeing to additional work.

Prepare for the visit

Share appliance labels, previous reports, repair history and the dates of smoke, odor or water symptoms. Do not climb onto a roof or operate a potentially unsafe appliance to collect information.

Find a local company and confirm scope

Company profiles are directory records, not a diagnosis or endorsement. Confirm current service area, qualifications, insurance, availability and written scope directly with the provider.

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