01 · Chimney problems
Keep people clear of loose material
If masonry appears unstable or pieces are falling, keep clear of the area and contact an appropriate professional. For immediate danger, contact local emergency services.
02 · Chimney problems
Document without touching
Photograph from the ground and record when the change was noticed. Avoid scraping mortar, climbing or applying a sealant before the cause and scope are understood.
03 · Chimney problems
Ask what is included
Request a written description of affected areas, proposed materials, access arrangements, related crown or flashing observations, and repair warranty.
Find a local company and confirm scope
Company profiles are directory records, not a diagnosis or endorsement. Confirm current service area, qualifications, insurance, availability and written scope directly with the provider.
Research chimney sweep companies · Browse state and city guides · Read homeowner guides