Do not infer the full condition

A ground-level image may not show the crack's depth, extent or connection to the flue. It also cannot establish whether water is entering the home.

What to ask

Ask how the crown condition was assessed, whether the cap and masonry were reviewed, what repair method is proposed, and how the work will be documented.

Avoid roof access

Do not climb the roof to get a closer view. Share a safe ground-level photo and arrange a professional evaluation.

Find a local company and confirm scope

Company profiles are directory records, not a diagnosis or endorsement. Confirm current service area, qualifications, insurance, availability and written scope directly with the provider.

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