Identify the appliance

Record the manufacturer and model from an accessible label and keep its manual. A masonry fireplace, factory-built fireplace and freestanding stove do not use identical parts or clearances.

Wood-burning practices

Use the appliance according to its manual and follow current fire-safety guidance. Keep combustibles away, use suitable fuel, and have concerns about smoke or deposits checked. EPA's Burn Wise pages are now an archived resource and may not reflect current agency updates.

Inspection and cleaning are distinct

An inspection evaluates accessible system condition; sweeping removes deposits. Ask whether both are proposed, what each includes, and what written documentation you receive.

Compare service companies

Ask whether the company regularly works with your specific appliance and vent, what training applies, and what current insurance or qualifications can be verified with the issuing source.

Find a local company and confirm scope

Company profiles are directory records, not a diagnosis or endorsement. Confirm current service area, qualifications, insurance, availability and written scope directly with the provider.

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