Treat suspected blockage seriously

Smoke spill, unusual sounds, debris or an animal entering a fireplace can indicate an obstruction, but the cause should be confirmed on site. Stop using the appliance until the system has been checked.

Ask about safe removal

Confirm the company has the appropriate experience, will identify the flue and obstruction, and will check for damage after removal. Wildlife rules vary; ask how the contractor handles active animals and whether a wildlife professional is needed.

Review prevention separately

A cap or screen may help reduce future entry when compatible with the appliance. Ask whether the existing termination is suitable and whether the proposed design affects draft or maintenance.

Keep records

Photograph debris from a safe location and note when the concern began. Do not burn material to clear a suspected blockage.

Find a local company and confirm scope

Company profiles are directory records, not a diagnosis or endorsement. Confirm current service area, qualifications, insurance, availability and written scope directly with the provider.

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