01 · Service basics
Define the appointment
A chimney sweep visit may involve inspecting accessible components, removing deposits, checking conditions around an appliance or documenting a problem. The exact scope varies with the system, service requested and findings. Ask what is included before booking.
02 · Service basics
Expect protection and explanation
Ask how furnishings and floors are protected, how soot is contained, what cleanup is included and what happens if access is blocked or heavy deposits are found. A clear explanation is part of a useful service.
03 · Service basics
Review the written result
Keep the report, photos, identified flues, observations and recommendations. Ask the company to distinguish what it observed from what it infers and what it could not inspect.
Keep the right safety boundary
This guide is general homeowner education. Standards, permit rules and manufacturer instructions change. Ask a qualified professional to assess the actual chimney, flue and appliance. For an active alarm, suspected fire or possible carbon-monoxide exposure, get outside and contact emergency services.
Read the CSIA homeowner resources or the CPSC carbon-monoxide guidance.
